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Chapter 4 Troubleshooting 65
6 When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.
7 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software-related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.
Learning More, Service, and Support
Your Mac mini does not have any user-accessible parts. If you need service, take your
Mac mini to an Apple Authorized Service Provider or contact Apple for service. You can
find more information about your Mac mini through online resources, onscreen help,
System Profiler, or Apple Hardware Test.
If you didn’t order AirPort Extreme or Bluetooth technology with your Mac mini or if
you want additional memory installed, contact an Apple Authorized Service Provider or
an Apple Store retail location.
Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help on Apple’s discussion boards.
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Mac Help. Choose Help > Mac Help.
LL3734M40.book Page 65 Thursday, July 6, 2006 3:45 PM