Filter
Top Products
56 Chapter 4 Troubleshooting
Problems with Software
When an application “freezes” or does not respond, Mac OS X provides a way to quit
the application without restarting your computer. Quitting a frozen application may
allow you to save your work in other open applications.
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.
2 Select the name of the application you want to quit in the Force Quit Applications
dialogue.
3 Click Force Quit.
The application quits, leaving all other applications open.
You have a problem with a software program.
 Use Software Update to ensure that you have the latest drivers, bug fixes, and other
updates.
 For problems with software from a manufacturer other than Apple, contact the
manufacturer.
You have a problem using your computer or working with Mac OS X.
 Look in Mac Help (in the Help menu) for instructions and troubleshooting
information.
 For the latest troubleshooting information and software updates, go to the Apple
Support website at www.apple.com/support.