Apple MC371LL/A Laptop User Manual


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53Chapter 4 Problem, Meet Solution
Problems That Prevent You from Using Your MacBook Pro
If your MacBook Pro doesn’t respond or the pointer doesn’t move
Onrareoccasions,anapplicationmay“freeze”onthescreen.MacOSXprovidesaway
toquitafrozenapplicationwithoutrestartingyourcomputer.
To force an application to quit:
1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.
TheForceQuitApplicationsdialogappearswiththeapplicationselected.
2 ClickForceQuit.
Theapplicationquits,leavingallotherapplicationsopen.
Ifyouneedto,youcanalsorestarttheFinderfromthisdialog.
Next,saveyourworkinanyopenapplicationsandrestartthecomputertomakesure
theproblemisentirelyclearedup.
Iftheproblemoccursfrequently,chooseHelp>MacHelpfromthemenubaratthe
topofthescreen.Searchfortheword“freeze”togethelpfortimeswhenthecomputer
freezesordoesn’trespond.
Iftheproblemoccursonlywhenyouuseaparticularapplication,checkwiththe
application’smanufacturertoseeifit’scompatiblewithyourcomputer.Togetsupport
andcontactinformationforthesoftwarethatcomeswithyourMacBookPro,goto
www.apple.com/guide.
Ifyouknowanapplicationiscompatible,youmightneedtoreinstallyourcomputer’s
systemsoftware.See“ReinstallingtheSoftwareThatCamewithYourMacBookPro”on
page62.
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