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4 Tips and Troubleshooting
You can quickly solve most problems with your
AirPort Extreme by following the advice in this chapter.
If You Can’t Connect to the Internet
 Try connecting to the Internet directly from your computer. If you can’t connect to
the Internet from your computer, check your network settings. If they appear to be
correct and you still can’t connect, contact your Internet service provider (ISP).
 Make sure you are connecting to the correct wireless network.
If You Forgot Your Network or Base Station Password
You can clear the AirPort network or base station password by resetting
AirPort Extreme.
To reset the base station password:
1 Use the tip of a ballpoint pen to hold down the reset button for one second.
Important: If you hold down the reset button for more than one second, you may lose
your network settings.
2 Select your AirPort network.