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Chapter 4 Tips and Troubleshooting 29
To return your AirPort Extreme to the factory settings:
m Use the tip of a ballpoint pen to press and hold down the reset button until the status
light flashes quickly (about 5 seconds).
The AirPort Extreme resets with the following settings:
 The AirPort Extreme receives its IP address using DHCP.
 The network name reverts to Apple Network XXXXXX (where XXXXXX is replaced
with the last six digits of the AirPort ID).
 The base station password returns to public.
If your base station is still not responding, try the following:
1 Unplug your AirPort Extreme.
2 Use the tip of a ballpoint pen to hold down the reset button while you plug in your
AirPort Extreme.
If Your AirPort Extreme Status Light Flashes Amber
The Ethernet cable may not be connected properly, your AirPort Extreme may be out of
range of an AirPort network, or there may be a problem with your Internet service
provider. If you are connected to the Internet with a DSL or cable modem, the modem
may have lost its connection to the network or the Internet. Even if the modem seems
to be working properly, try disconnecting the modem from its power supply, waiting a
few seconds, and then reconnecting it. Make sure your AirPort Extreme is connected
directly to the modem with an Ethernet cable before reconnecting power to the
modem.