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fromÂnewÂand/orÂpreviouslyÂusedÂpartsÂthatÂareÂequivalentÂ
toÂnewÂinÂperformanceÂandÂreliability;ÂorÂ(iii)ÂexchangeÂtheÂ
AppleÂProductÂforÂaÂrefundÂofÂyourÂpurchaseÂprice.
AppleÂmayÂrequestÂthatÂyouÂreplaceÂcertainÂuser-installableÂ
partsÂorÂproducts.ÂAÂreplacementÂpartÂorÂproduct,ÂincludingÂ
aÂuser-installableÂpartÂthatÂhasÂbeenÂinstalledÂinÂaccordanceÂ
withÂinstructionsÂprovidedÂbyÂApple,ÂassumesÂtheÂremainingÂ
warrantyÂofÂtheÂAppleÂProductÂorÂninetyÂ(90)ÂdaysÂfromÂtheÂ
dateÂofÂreplacementÂorÂrepair,ÂwhicheverÂprovidesÂlongerÂ
coverageÂforÂyou.ÂWhenÂaÂproductÂorÂpartÂisÂreplacedÂorÂ
aÂrefundÂprovided,ÂanyÂreplacementÂitemÂbecomesÂyourÂ
propertyÂandÂtheÂreplacedÂorÂrefundedÂitemÂbecomesÂ
Apple’sÂproperty.
HOW TO OBTAIN WARRANTY SERVICE?ÂÂPleaseÂaccessÂandÂ
reviewÂtheÂonlineÂhelpÂresourcesÂdescribedÂbelowÂbeforeÂ
seekingÂwarrantyÂservice.ÂIfÂtheÂAppleÂProductÂisÂstillÂnotÂ
functioningÂproperlyÂafterÂmakingÂuseÂofÂtheseÂresources,Â
pleaseÂcontactÂanÂAppleÂrepresentativeÂor,ÂifÂapplicable,Â
anÂAppleÂownedÂretailÂstoreÂ(“AppleÂRetail”)ÂorÂAASP,ÂusingÂ
theÂinformationÂprovidedÂbelow.ÂAnÂAppleÂrepresentativeÂ
orÂAASPÂwillÂhelpÂdetermineÂwhetherÂyourÂAppleÂProductÂ
requiresÂserviceÂand,ÂifÂitÂdoes,ÂwillÂinformÂyouÂhowÂAppleÂ
willÂprovideÂit.ÂWhenÂcontactingÂAppleÂviaÂtelephone,ÂotherÂ
chargesÂmayÂapplyÂdependingÂonÂyourÂlocation.
OnlineÂinformationÂwithÂdetailsÂonÂobtainingÂwarrantyÂserviceÂ
isÂprovidedÂbelow.
WARRANTY SERVICE OPTIONSÂÂAppleÂwillÂprovideÂwarrantyÂ
serviceÂthroughÂoneÂorÂmoreÂofÂtheÂfollowingÂoptions:
(i)ÂCarry-inÂservice.ÂYouÂmayÂreturnÂyourÂAppleÂProductÂtoÂ
anÂAppleÂRetailÂorÂAASPÂlocationÂoeringÂcarry-inÂservice.Â
ServiceÂwillÂbeÂperformedÂatÂtheÂlocation,ÂorÂAppleÂRetailÂorÂ
anÂAASPÂmayÂsendÂyourÂAppleÂProductÂtoÂanÂAppleÂRepairÂ
ServiceÂ(“ARS”)ÂlocationÂtoÂbeÂserviced.ÂOnceÂyouÂareÂnotiedÂ
thatÂserviceÂisÂcomplete,ÂyouÂwillÂpromptlyÂretrieveÂtheÂ
AppleÂProductÂfromÂtheÂAppleÂRetailÂorÂAASPÂlocation,ÂorÂ
theÂAppleÂProductÂwillÂbeÂsentÂdirectlyÂtoÂyourÂlocationÂfromÂ
theÂARSÂlocation.
(ii)ÂMail-inÂservice.ÂIfÂAppleÂdeterminesÂthatÂyourÂAppleÂ
ProductÂisÂeligibleÂforÂmail-inÂservice,ÂAppleÂwillÂsendÂyouÂ
prepaidÂwaybillsÂandÂifÂapplicable,ÂpackagingÂmaterial,ÂsoÂ
thatÂyouÂmayÂshipÂyourÂAppleÂProductÂtoÂanÂARSÂorÂAASPÂ
locationÂinÂaccordanceÂwithÂApple’sÂinstructions.ÂOnceÂserviceÂ
isÂcomplete,ÂtheÂARSÂorÂAASPÂlocationÂwillÂreturnÂtheÂAppleÂ
ProductÂtoÂyou.ÂAppleÂwillÂpayÂforÂshippingÂtoÂandÂfromÂyourÂ
locationÂifÂallÂinstructionsÂareÂfollowed.
(iii)ÂDo-it-yourselfÂ(DIY)ÂpartsÂservice.ÂDIYÂpartsÂserviceÂallowsÂ
youÂtoÂserviceÂyourÂownÂAppleÂProduct.ÂIfÂDIYÂpartsÂserviceÂ
isÂavailableÂinÂtheÂcircumstances,ÂtheÂfollowingÂprocessÂ
willÂapply.Â
(a)ÂServiceÂwhereÂAppleÂrequiresÂreturnÂofÂtheÂreplacedÂ
productÂorÂpart.ÂAppleÂmayÂrequireÂaÂcreditÂcardÂauthorizationÂ
asÂsecurityÂforÂtheÂretailÂpriceÂofÂtheÂreplacementÂproductÂ
orÂpartÂandÂapplicableÂshippingÂcosts.ÂIfÂyouÂareÂunableÂtoÂ
provideÂcreditÂcardÂauthorization,ÂDIYÂpartsÂserviceÂmayÂ
notÂbeÂavailableÂtoÂyouÂandÂAppleÂwillÂoerÂalternativeÂ
fromÂfailureÂtoÂfollowÂinstructionsÂrelatingÂtoÂtheÂAppleÂ
Product’sÂuse.
This warranty does not apply: (a) to consumable parts, such
as batteries, unless failure has occurred due to a defect
in materials or workmanship; (b) to cosmetic damage,
including but not limited to scratches, dents and broken
plastic on ports; (c) to damage caused by use with another
product; (d) to damage caused by accident, abuse, misuse,
liquid contact, re, earthquake or other external cause;
(e) to damage caused by operating the Apple Product
outside Apple’s published guidelines; (f) to damage caused
by service (including upgrades and expansions) performed
by anyone who is not a representative of Apple or an
Apple Authorized Service Provider (“AASP”); (g) to an
Apple Product that has been modied to alter functionality
or capability without the written permission of Apple;
(h) to defects caused by normal wear and tear or otherwise
due to the normal aging of the Apple Product; or (i) if any
serial number has been removed or defaced from the
Apple Product.
YOUR RESPONSIBILITIESÂÂIFÂYOURÂAPPLEÂPRODUCTÂISÂ
CAPABLEÂOFÂSTORINGÂSOFTWAREÂPROGRAMS,ÂDATAÂANDÂ
OTHERÂINFORMATION,ÂYOUÂSHOULDÂMAKEÂPERIODICÂBACKUPÂ
COPIESÂOFÂTHEÂINFORMATIONÂCONTAINEDÂONÂTHEÂSTORAGEÂ
MEDIAÂTOÂPROTECTÂTHEÂCONTENTSÂANDÂASÂAÂPRECAUTIONÂ
AGAINSTÂPOSSIBLEÂOPERATIONALÂFAILURES.Â
BeforeÂreceivingÂwarrantyÂservice,ÂAppleÂorÂitsÂagentsÂmayÂ
requireÂthatÂyouÂfurnishÂproofÂofÂpurchaseÂdetails,ÂrespondÂtoÂ
questionsÂdesignedÂtoÂassistÂwithÂdiagnosingÂpotentialÂissuesÂ
andÂfollowÂApple’sÂproceduresÂforÂobtainingÂwarrantyÂservice.Â
BeforeÂsubmittingÂyourÂAppleÂProductÂforÂwarrantyÂserviceÂ
youÂshouldÂmaintainÂaÂseparateÂbackupÂcopyÂofÂtheÂcontentsÂ
ofÂitsÂstorageÂmedia,ÂremoveÂallÂpersonalÂinformationÂthatÂ
youÂwantÂtoÂprotectÂandÂdisableÂallÂsecurityÂpasswords.
DURINGÂWARRANTYÂSERVICEÂITÂISÂPOSSIBLEÂTHATÂTHEÂ
CONTENTSÂOFÂTHEÂAPPLEÂPRODUCT’SÂSTORAGEÂMEDIAÂ
WILLÂBEÂLOST,ÂREPLACEDÂORÂREFORMATTED.ÂINÂSUCHÂANÂ
EVENTÂAPPLEÂANDÂITSÂAGENTSÂAREÂNOTÂRESPONSIBLEÂFORÂ
ANYÂLOSSÂOFÂSOFTWAREÂPROGRAMS,ÂDATAÂORÂOTHERÂ
INFORMATIONÂCONTAINEDÂONÂTHEÂSTORAGEÂMEDIAÂORÂANYÂ
OTHERÂPARTÂOFÂTHEÂAPPLEÂPRODUCTÂSERVICED.
FollowingÂwarrantyÂserviceÂyourÂAppleÂProductÂorÂaÂ
replacementÂproductÂwillÂbeÂreturnedÂtoÂyouÂasÂyourÂAppleÂ
ProductÂwasÂconguredÂwhenÂoriginallyÂpurchased,ÂsubjectÂ
toÂapplicableÂupdates.ÂYouÂwillÂbeÂresponsibleÂforÂreinstallingÂ
allÂotherÂsoftwareÂprograms,ÂdataÂandÂinformation.ÂRecoveryÂ
andÂreinstallationÂofÂotherÂsoftwareÂprograms,ÂdataÂandÂ
informationÂareÂnotÂcoveredÂunderÂthisÂwarranty.
WHAT WILL APPLE DO IN THE EVENT THE WARRANTY IS
BREACHED?ÂÂIfÂduringÂtheÂWarrantyÂPeriodÂyouÂsubmitÂaÂ
validÂclaimÂtoÂAppleÂorÂanÂAASP,ÂAppleÂwill,ÂatÂitsÂoption:Â(i)Â
repairÂtheÂAppleÂProductÂusingÂnewÂorÂpreviouslyÂusedÂpartsÂ
thatÂareÂequivalentÂtoÂnewÂinÂperformanceÂandÂreliability;Â
(ii)ÂreplaceÂtheÂAppleÂProductÂwithÂaÂproductÂthatÂisÂatÂleastÂ
functionallyÂequivalentÂtoÂtheÂAppleÂProductÂandÂisÂformedÂ