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Restore Factory Default Setting
Warning: Restore the Factory Default Setting will delete all configuration information of
the device.
Step 1. Find the Mac Address of the device. The Mac address of the device is located on the
bottom of the device. It is a 12 digits number.
Step 2. Encode the Mac address. The encode rule is:
“2” is the first letter on the button “2” so its encoding is “2”.
“A” is the second letter on button “2” so its encoding is “22”.
“B” is the third letter on button “2” and its encoding is “222”.
“C” is the fourth letter on button “2” and its encoding is “2222”.
For example, the Mac address is 000b8200e395,
User should encode it as “0002228200333395”.
Step 3. Access the voice menu, then dial “99” and get the voice prompt “RESET”
Step 4. Dial in the encode of the MAC address. Once the correct encode Mac address dial in,
the device will reboot automatically and restore the factory default setting.