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4) Check that the device is being detected by Windows.
Check the lower right-hand corner of the Windows screen for an icon with a computer with a red
cross over it. If it is there, the powerline device is not working correctly.
Note: if there is another network device installed but not connected, there may already be a
computer icon with a red cross on it. If so, disregard this icon.
Now check that the devices are listed in the control panel, Click on the 'Start' menu, then click
on 'Control Panel' and select according to operating system:
Windows XP: Select 'Network and Internet Connections' followed by 'Network Connections'
USB: Check that there is a network icon with the word 'enabled' and either named USB
PowerPacket Network Adapter. If the icon is there but it is disabled, right click on the icon and
choose 'enable'.
Ethernet: Look for the network icon that matches the Ethernet adapter your PlugLink device is
connected to. If disabled, right click to enable the device.
Windows 2000: Select 'Network'.
USB: Look for a Local Area Network adapter named USB PowerPacket Network Adapter, if the
icon is dimmed, right click on the icon and select 'enable'
Ethernet: Look for a Local Area Network adapter icon that matches the Ethernet adapter your
PlugLink device is connected to. If disabled, right click to enable the device.
Windows 98: Select 'Network'
USB: Scroll through the list of network adapters to find an adapter named USB PowerPacket
Network Adapter: Scroll through the list of network adapters to find an adapter that matches the
Ethernet adapter your PlugLink device is connected to.
If the network adapter cannot be found, check all connections again, unplug and plug back the
network cables. If still not detected. Try rebooting the computer.
5) Check that all devices exist on the powerline network.
Start the Encryption Utility and click on the 'Network' tab, click on 'Scan Powerline Network' but-
ton. All powerline devices currently connected should be listed here.
If the MAC addresses (printed on the box) of all devices connected to the network are displayed,
it's good news; the devices are all alive and well. The problem is with the PC. Move to the Step
6.
Asoka™ PlugLink™ Wall Mount Users Manual
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