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52 Troubleshooting
“CrossFire
™
Is
Currently
Unavailable.”
This error is occurred because CrossFire
™
did not
correctly detect your graphics hardware or their is a
problem with the software.
• Check the graphics card are installed correctly.
• Check the interconnect cable is installed correctly.
• Close all running 3D applications.
• Re-install the Catalyst
™
Control Center.
For information on installing the software see the Getting
Started Guide that came with your graphics card.
“The hardware
capabilities (such
as memory size)
of the CrossFire
™
Edition and
regular card are
mismatched.”
Graphics card with different amounts of memory can by
used with CrossFire
™
. However, restarting your computer
is required prior to using your system in CrossFire
™
mode.
This will cause CrossFire
™
to reduce the amount of
memory being used on the larger card to match the
memory size of the smaller card.
Clicking OK to the memory mismatch error message will
restart your computer.
When disabling CrossFire
™
you will be given the option to
restart your computer to restore the original graphics
memory size or continue with the reduced memory size.
Cannot Use ATI
Overdrive
ATI Overdrive is not an available feature on CrossFire
™
systems.
Screen Rotation
Function Does
Not Work or is
Unavailable
Screen rotation is not an available feature on CrossFire
™
systems.
Unable to get
CrossFire
™
to
work on a
Windows
®
XP
Professional x64
Edition system.
Ensure that the proper drivers for both graphics cards has
been properly installed.
If both graphics cards have already inserted onto the
motherboard, connect a display to the DVI connection of
the CrossFire
™
Master graphics card and then install the
drivers for both graphics cards.
VIVO on Slave
Card Does Not
Work
If a VIVO (Video In, Video Out) connection is available on
the Slave card, its functionality is not supported in this
configuration. If the graphics card is moved into the
primary PCI Express
®
slot, VIVO functionality will return.
CrossFire
™
-Specific Troubleshooting
Problem Possible Solution