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DNM-NT/Windows 2000 4.0 Installation and Getting Started
4 System Administration
Description of Alarm Notification Options
December 2001
Page 52
Remedy ARS
option
The table below contains the description of the notification option in Remedy’s ARS
product. The sample script only supports ticketing.
The Remedy ARS product supports additional forms of alerting.
See also Table 3 on page 12
Table 7. Remedy ARS notification option
Option Description
Ticket Creates a trouble ticket that contains the historical information for
the alarm, alert, or error received from the managed system.