Filter
Top Products
30
Troubleshooting
31
2
1
3
4
5
6
7
10
Troubleshooting
8
9
section
Cannot find Print Server
If the Wizard cannot find your Print Server even though it appears
to be functioning properly, the problem may be that the Ethernet
cable connected to the Print Server and Router may be loose.
Check to see that the Ethernet cable is connected properly and
try repowering the Print Server and your Router.
Note: When connecting your Print Server to your network, or
when you disconnect and reconnect or replace the router to
which your Print Server is connected, be sure to restore factory
defaults on the Print Server by holding in the reset button for 10
seconds while repowering the Print Server. This will restore the
IP address to dynamic to establish a new IP address to be used
with the new network or router.
• It could be that the computer is set to print to the wrong
printer. Verify that the printer connected to the Print Server
is set as the “default printer”.
• When troubleshooting a printing problem, try to determine
whether any of the computers on the network can access
the Print Server. If some computers can print, and some
cannot, then the problem is most likely not the Print Server
or the printer, but the printer driver settings on the specific
computer. In this case, run the Print Server Setup Wizard
again to reconfigure the computer. If this still doesn’t correct
the problem, delete the printer driver from your computer.
Reinstall it using the manufacturer’s CD that came with your
printer (it should direct you to check the manufacturer’s
website for updated drivers); then run the Setup Wizard
again. In some cases, drivers from a printer manufacturer
might support Print Servers in Windows XP or 2000, but
not Windows 98. Check the Belkin website for compatibility
issues at http://web.belkin.com/support/F1UP0301.
• If none of the computers can access the Print Server,
then either:
1. The Print Server has not been configured correctly (in this
case, rerun the Setup Wizard);
2. Or, the printer you have connected to the Print Server does
not support a print-server connection. Check the Belkin
website for printer compatibility issues at:
http://web.belkin.com/support/F1UP0301.