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Troubleshooting
Video:
Q: I am getting ghosting, shadowing or fuzzy images on my monitor.
What do I do?
A:
• Check the cables and make sure they are inserted properly.
• Your resolution and/or refresh rate is extremely high, or your cable is too
long. Replace your VGA cables with coaxial, double-shielded cables such as
Belkin Part #A3H981-XX.
• Check to make sure that the power adapter is plugged in and is working
properly. It must be 9VDC, 500mA minimum.
• Lower your refresh rate and/or screen resolution settings.
Keyboard:
Q: The keyboard is not detected, or a keyboard error is reported during boot-up.
A:
• Check the cables and make sure they are inserted properly.
Q: The computers boot up fine, but the keyboard does not work.
A:
• Make sure it is plugged in properly.
• Make sure the keyboard works when directly plugged into the computer.
• Try a different keyboard.
• Check to make sure that the power adapter is plugged in and is working
properly. It must be 9VDC, 500mA minimum.
Mouse:
Q: The mouse is not detected during boot-up.
A:
• Check the cables and make sure they are inserted properly.
• Check your computer/motherboard documentation and make sure that the
PS/2 mouse port (or IRQ) is enabled.