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FAQ and troubleshooting30
System
How should I resolve the “Low on Disk Space” or “Out of Disk Space”
error messages.
Windows uses disk space for operations such as caching and virtual
memory. The Joybook may not run reliably if the hard drive’s free disk
space drops under 100MB or 200 MB. The following instructions will
help you free up the disk space.
1. Click Start and then Computer.
2. Right-click the hard drive icon and then select Properties.
3. Observe how much free space is on the hard drive.
4. To free up hard drive space, click Disk Cleanup and follow the
instructions that follow to proceed.
How do I update the driver?
Please visit BenQ Online Service and Support
(http://Support.BenQ.com) to search for driver updates.
My system is running very slow. How can I improve performance?
System resources are the amount of memory and hard drive space that
your Joybook can use and can degrade over time slowing the computer.
However, you still can improve the system performance by using the
methods below:
• Close all open programs not being used. Use software program that are
absolutely necessary. Try running virus scans and other tools when away
from the desk. Closing software program that are not necessary helps
window perform more efficiently.
• Prevent background software programs from loading. As software
programs load the small icons in the notification area, they will be
running in the background and each one consumes valuable system
resources. You can follow the steps below to prevent application
programs from running when Windows launches:
1. Press + R to display the Run dialog box.
2. Type “msconfig” in the Open field. This will open the system
configuration utility.
3. Click the Startup tab and then uncheck any task that is unwanted.
4. Click Apply, and then click OK. Restart your Joybook.
• Remove programs from the Startup folder. Removing programs from
the Startup folder also helps to prevent programs from running when
Windows starts up. To do so, follow the steps below:
1. Right-click anywhere in the open area on the desktop and select New,
Folder. Give the folder a name. This folder will be used later.
2. Right-click the Start button and then select Open. A folder named
Programs will appear in the Start Menu window.
3. Double click the Programs folder and then the Startup folder.
4. Right-click any icon in the folder and then select Properties. The
information about the icon will appear. this will help you to judge if
the program is necessary to be left in the Startup folder.
5. Select unwanted program icons, right-click on them and select Cut.
6. Close the open windows to return to the windows desktop.
7. Open the folder created in Step 1.
8. Select the Edit and Paste commands in the folder window. The icons
that were cut from the Startup folder are now placed in the folder.
9. Restart the Joybook. The programs removed from the Startup folder
will no longer run when Windows starts. However, you can still run
them by double clicking their icons in the folder created in step 1.
• Empty the Recycle Bin. You can free up disk space by clearing files you
no longer need from the Recycle Bin. To do so, right-click the Recycle
Bin icon on the desktop and select Empty Recycle Bin.
• Delete temporary files and directories. This will increase hard disk space
and reduce the time Window takes to access the hard drive. It will also
help to solve problems associated with spooling print job.
1. Close all running programs.
2. Click the Start button and select All Programs, Accessories, System
Tool s, and then Disk Cleanup.
3. Check the types of files you want to delete (temporary files are safe to
delete).
4. Click OK.
• Use the Scan Disk and Defragment functions. The Scan Disk function
checks a hard drive for errors, while the Disk Defragment function takes
all the scattered bits of program data and groups them back together in
the front of the drive.
JB_A52.book Page 30 Monday, February 12, 2007 10:44 AM