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Chapter 8: Frequently Asked Questions (FAQs)
724-746-5500 | blackbox.com Page 8-5
NOTE: Each clocks transaction records should be maintained with backups to
provide OATS compliance insurance.
NOTE: Each clocks transaction records when backed up to the FTP server will
appear as a text file with a unique filename which has the clocks MAC
address. These clock transaction text files could be combined, for example,
in Excel or Word to form a combined clock transaction report. A second file
is also created that is binary and contains a complete copy to date of the
transaction database.
FAQ-21. How do I Restore a Transaction file on a single clock? Select the
Backup/Restore Utility from the browser and select “Transaction” from
the dropdown menu. Next, click Specific for the question, “Are you
restoring this clock based on shared settings or is it specific to this clock
only?” Press the
button, and the status box will display the
active status, “Restore is running” followed by “Successful”.
Consult this Installation and Operation Guide.
NOTE: Each clock’s transaction records should be maintained with backups and
restorations separately to help ensure OATS compliance. Following this
procedure ensures a complete log of each clock’s time sync records.
NOTE: The clock restoration for the transactions should only be necessary if the
clock’s flash memory is reset.
FAQ-22. How do I configure clocks for “Wide Area Service Discovery” so that they
can be found from multiple US locations?
Go to the “DNS Server” page on the web interface of the clock.
Change the domain name from “local” to the domain of your network.
(for example “apple.com” or “dns-sd.org”)
Enter your DNS server’s IP address for one of the DNS servers.
Press the “Save” button and wait 1-2 minutes for the clock to register
its service in the DNS server.
NOTE: Make sure your DNS server is setup to allow the non-secured dynamic
updates. Please visit www.dns-sd.org to get more information about how to
setup DNS severs for Wide Area Service Discovery.
FAQ-23. I have configured clocks at different US locations for “Wide Area Service
Discovery”. How do I find them from one US location?
Install the Auto-Sync Utility that came on the CD and open it.
Click on the “Settings” tab, and change the domain name from “local” to
the domain name of your network. (for example “apple.com” or “dns-
sd.org”).
Press the “Start”
button to begin searching for clocks in your
network domain.
Press the “End”
button to stop searching or the utility will stop
automatically after timeout.