20 - EN
7 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Drying process
takes too much
time.
Cover filter and filter drawer
might have not been cleaned.
* Clean the cover filter and Filter drawer.
Laundry come
out wet at the
end of drying.
* Cover filter and filter drawer
might have not been cleaned.
* Excessive laundry might have
been loaded in.
* Clean the cover filter and Filter drawer.
* Do not overload the machine.
Machinedoes
not switch on
or the program
does not start.
Machineisnot
activated when
set.
* It might have not been
plugged in.
* The loading door may be ajar.
*Programmighthavenotbeen
setorthe"Start/Pause/Cancel"
button might have not been
pressed.
* "Childproof lock" might have
been activated.
*Makesurethatthemachineispluggedin.
*Makesurethattheloadingdoorisproperly
closed.
*Makesurethattheprogramhasbeensetandit
isnotin“Stop”mode.
* Deactivate the childproof lock.
Programhas
been interrupted
without any
cause.
* The loading door may be ajar.
* Electricity may be cut off.
*Makesurethattheloadingdoorisproperly
closed.
*Pressthe"Start/Pause/Cancel"buttontostart
the program.
Laundry has
shrunk, become
felted or
deteriorated.
* A program suitable for the
laundry type might have not
been used.
* Dry only the laundry which is suitable for drying
in your machine after checking the labels on your
clothes.
* Select a program with suitable temperature for
the laundry type to dry your clothes.
Drum lightning
does not come
on.
(for models
equipped with a
lamp)
* The machine might have not
beenstartedbyusingtheOn/
Offbutton.
* Bulb may have blown.
*MakesurethatthemachineisOn.
* Call the authorized service to replace the bulb.
“Final/Anti-
creasing” light
flashes.
* The 2-hour anti creasing
program to prevent laundry
from creasing might have been
activated.
* Turn off the machine and take out the laundry.
“Final/Anti-
creasing” light
is on.
*Programhascometoanend. * Turn off the machine and take out the laundry.
The“Drying”light
flashes.
* A heat sensor failure has
occurred.Machineendsthe
program without heating.
* Turn off the machine and take out the laundry.
Call your authorized service.
Also,forproductsequippedwitha“Condenser”anda“Heatpump”
“Tankfull”
warning light is
on.
* Water may be full.
* Anti-creasing program might
be running.
* Drain the water in the water tank.
“Filtercleaning”
light is on.
* Filter might have not been
cleaned.
* Clean the cover filter.
“Condenser
cleaning” light
is on.
* Filter drawer/Condenser might
have not been cleaned.
* Clean the filters in the condenser/filter drawer
under the kick plate.
A Call an authorized service if the problem persists.