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Customer service
For additional help in solving problems, see notes about the product at: Owners.Bose.com.
To contact Bose Customer Service for help, or to replace a lost remote control, see the phone
numbers on the inside the back cover of your Acoustic Wave
®
music system owner’s guide. Refer
all servicing to qualified service personnel. Refer to the contact information listed on the inside
back cover of your Acoustic Wave
®
music system owner's guide.
Limited warranty
Your Bose
®
SoundLink
®
kit is covered by a limited warranty. Details of the limited warranty are
provided on the product registration card that is included in the carton. Please complete the
information section on the card and mail it to Bose. Failure to do so will not affect your limited
warranty rights.
What you must do to obtain Limited Warranty Service:
Return product, with proof of purchase from an authorized Bose dealer, using the following
procedures:
1. Contact the Bose organization in your country/region (visit Global.Bose.com for Bose
contact information in your country/region) for specific return and shipping instructions;
2. Label and ship the product, freight prepaid, to the address provided by the Bose
organization in your country; and
3. Place any necessary return authorization number prominently on the outside of the carton.
Cartons not bearing a return authorization number, where required, will be refused.