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TROUBLESHOOTING
Problem Remedy
1. The display stays blank after you
have turned on the machine.
• Check that the AC adaptor is con-
nected correctly.
• If you are using alkaline batteries,
check that they are correctly inserted.
• If the batteries are low, replace them
with new ones.
2. The machine does not print or the
printed characters are blurred.
• Check that the tape cassette has been
inserted properly.
• If the tape cassette is empty, replace it
with a new one.
• Make sure that the tape compartment
cover has been closed.
3. The text files that you stored in the
memory are no longer there.
• If the batteries are low, replace them
with new ones.
4. The printed characters are not
formed properly.
• If you are using alkaline batteries,
they may be low. Try using the AC
adaptor or replace the batteries with
new ones.
5. A blank horizontal line appears
through the printed label.
• Clean the print head as explained on
page 12.
6. Striped tape appears. • You have reached the end of the
tape. Replace the tape cassette with a
new one.
7. The machine has “locked up” (i.e.,
nothing happens when a key is
pressed).
• Turn off the machine, and then while
holding down and ,
turn the machine back on. The text
and formats in the display and all text
files stored in the memory are erased.
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