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CHAPTER ELEVEN
Error Messages
You may occasionally encounter a difficulty with your fax machine or telephone
line. If this happens, your fax machine often identifies the problem and displays
an error message. The list below explains the most common error messages.
If you need additional help, call the Brother Fax-Back System at
USA: 1-800-521-2846
From within Canada: 1-800-681-9838
CLEAN UP SCANNER
The scanner is dirty; clean the white roller and the glass strip under the roller with
isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to
release the white roller; be sure to lock them in place when you’re through.
During cleaning, we recommend you unplug the power cord for safety.
COMM.ERROR
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party, but the other fax machine is
not in Poll Waiting mode.
COVER OPEN
The cover is not completely closed.