75
MAINTENANCE AND TROUBLESHOOTING
DISCONNECTED
The other party has disconnected during a call or fax. Try calling the other party.
DOCUMENT JAM
The documents were not inserted or fed properly, or were too long.
1
Open the front cover.
2
Lift the two release levers to release the white roller.
3
Pull the document toward the front of the machine.
4
Lock the levers back in place.
5
Close the cover and press
Stop
.
Front Cover
MACHINE ERROR XX
and
PRESS STOP KEY
Contact Brother Customer Service at
USA: 1-800-284-4329 (voice)
From within Canada: 1-800-853-6660 (voice)
From within Montreal: 1-514-685-6464 (voice)
NO RESPONSE/BUSY
The number you called does not answer or is busy. You may also have reached a
number not connected to a fax. Check the number and call again.