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CHAPTER 6 TROUBLESHOOTING
6-18
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Problem Recommendation
The printer prints
unexpectedly or it prints
garbage.
• Make sure the printer cable is not too long. We recommend you
use a parallel cable of less than 2 metres (6 1/2 feet) in length.
• Check if the printer cable is damaged or broken.
• If you are using an interface-switching device, remove it and
connect your computer directly to your printer and try again.
• Check that the appropriate printer driver is selected as ‘Set as
Default’.
• Check that the printer is not connected to the same port that is
also connected to a mass storage device or scanner.
• Remove all other devices and connect the port to the printer only.
• Turn off printer status reporting in the device options tab in the
printer driver.
The printer cannot print
full pages of a
document. An error
message “PRINT
OVERRUN” occurs.
• Press the control panel button to print the data remaining in the
printer.
• If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
(HL-1440, HL-1450 and HL-1470N only)
• Expand the printer memory by adding a commercially available
SIMM. See “Installing Additional Memory” in Chapter 4. Set
page protection to ON by using the supplied Windows driver or
RPC program.
• Change the following settings in the supplied Windows driver, and
then try again. The best combination of settings below will vary
depending on your document.
Graphics Mode
True Type
TM
mode
Use Printer True Type
TM
Fonts
The printer cannot print
full pages of a
document. A "MEMORY
FULL" error message
occurs.
• Press the control panel button to print the data remaining in the
printer.
• Reduce the print resolution or reduce the complexity of your
document.
(HL-1440, HL-1450 and HL-1470N only)
• Expand the printer memory by adding a commercially available
SIMM. See “Installing Additional Memory” in Chapter 4.
My headers or footers
appear when I view my
document on screen but
do not show up when I
print it.
Most laser printers have a restricted area that cannot be printed on.
Usually the first two lines and the last two lines of a page cannot have
print (leaving 62 printable lines). Adjust the top and bottom margins
in your document to allow for this.