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CHAPTER 6 TROUBLESHOOTING
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This section provides information on the following topics:
Image Defect Samples Recommendation
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Faint
• Check the printer's environment. Conditions such as humidity,
high temperatures, etc., may cause this print defect to occur. See
“Positioning the Printer” in Chapter 1.
• If the whole page is too light, toner save mode may be on.
Disable toner save mode within the Printer Properties tab of the
Driver.
• Try installing a new toner cartridge. See “Replacing the Toner
Cartridge” in Chapter 5.
• Try installing a new drum unit. See "Replacing the Drum Unit" in
Chapter 5.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
• Make sure that you use paper that meets the Brother’s
recommended specifications. See “What Kind of Paper can I
Use?” in Chapter 1.
• Check the printer's environment; high temperature and high
humidity conditions can increase the amount of background
shading.
• Installing a new toner cartridge. See "Replacing the Toner
Cartridge" in Chapter 5.
• Installing a new drum unit. See "Replacing the Drum Unit" in
Chapter 5.
Ghost
• Make sure that you use paper that meets the specifications. A
rough surfaced paper, paper that has absorbed moisture or thick
print media can cause the problem.
• Make sure that you select the appropriate media type in the
printer driver. See “What Kind of Paper can I Use?” in Chapter 1.
• Try installing a new drum unit. See “Replacing the Drum Unit” in
Chapter 5.