Troubleshooting
117
5
Envelope creases
Make sure that the two green envelope levers inside the back cover are pulled
down when you print the envelope.
Note
When you have finished printing, open the back cover and reset the two green
levers back to their original position.
Poor fixing
Open the back cover and make sure that the two green envelope levers on the
left and right hand sides are in the up position.
Choose Improve Toner Fixing mode in the printer driver. See Improve Print
Output in Other Print Options... on page 32 (For Windows
®
) or Print Settings
on page 43 (For Macintosh).
If this selection does not provide enough improvement, select Thicker Paper in
Media Type settings.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.