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Troubleshooting
141
6
DIMM Error The DIMM is not installed
correctly.
The DIMM is broken.
The DIMM does not meet the
required specifications.
Turn off the machine and remove the DIMM.
Confirm the DIMM meets the required
specifications. (For details, see SO-DIMM types
on page 85.)
Re-install the DIMM correctly. Wait a few seconds,
and then turn it on again.
If this error message appears again, replace the
DIMM with a new one. (See Installing extra
memory on page 86.)
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wires. (See Cleaning the corona
wires on page 120.)
Duplex Disabled
<The second line of the
LCD>
Close the Back
Cover of the
machine.
The back cover of the machine is
not closed completely.
Close the back cover of the machine.
Duplex Disabled
<The second line of the
LCD>
Load XX paper and
press Go.
Although the size of paper in the
paper tray matches the paper size
that was selected from the control
panel or printer driver, the machine
has stopped printing when it
encountered an additional, different
size of paper in the tray. The LCD is
telling you to load only the selected
paper size.
Make sure the paper tray contains only the size of
paper you select in either the control panel or printer
driver, then press Go.
The paper tray was pulled out
before the machine completed
printing on both sides of the paper.
Re-install the paper tray and press Go.
Fuser Error The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Turn the power switch off, wait a few seconds and
then turn it on again. Leave the machine for 15
minutes with the power on.
The fuser unit is too hot.
Jam XXX The paper is jammed in the area
shown on the LCD.
Carefully pull out the jammed paper from the area
shown in Paper jams and how to clear them
on page 145.
Low Temperature The room temperature is too low for
the machine to operate.
Increase the room temperature to allow the machine
to operate.
No Belt Unit The belt unit is not installed
correctly.
Re-install the belt unit. (See Belt unit on page 105.)
No Drum Unit The drum unit is not installed
correctly.
Re-install the drum unit. (See Drum unit
on page 100.)
Error messages (continued)
Error message Cause Action