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Troubleshooting
81
B
Out of Memory The machine’s memory is full. Fax sending or copy operation in
process
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then
try again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid
storing more faxes in the memory. (See
Advanced User’s Guide: Printing a fax
from the memory and Fax Storage.)
(For FAX-2950, MFC-7240 and MFC-7290)
Print operation in process
Do one of the following:
Reduce the print resolution. (See
Software User’s Guide: Basic tab)
Clear the faxes from the memory. (See
the above explanation.)
Print Unable XX
(XX = Error Code)
The machine has a mechanical
problem.
Do one of the following:
(For FAX-2840 and MFC-7240)
See Transferring your faxes or Fax
Journal report uu page 83 before
disconnecting the machine so you will
not lose any important messages. Then,
turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.
(For FAX-2950 and MFC-7290)
Turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.
If the problem continues, call Brother
Customer Service or your local Brother
dealer.
Replace Drum It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit uu page 60.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Resetting the drum counter
uu page 64.)
Error Message Cause Action