Filter
Top Products
Troubleshooting
41
B
Ink Low One or more of the ink cartridges are
near the end of their life. If one of the
color ink cartridges is near the end of
its life and someone is sending you a
color fax, your machine’s
“handshake” will ask that the fax be
sent as black and white. If the
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black and white
fax.
Order a new ink cartridge. You can
continue printing until the
Touchscreen displays
Cannot Print.
(See Ordering accessories and
supplies on page ii.) To replace the
ink cartridges, see Online User’s
Guide: Replace the Ink Cartridges.
Low Temperature The room temperature is too low. After warming the room, allow the
machine to warm up to room
temperature. Try again when the
machine has warmed up.
Media is Ful l. The USB flash drive you are using
already contains 999 files.
Your machine can save to your USB
flash drive only if it contains less than
999 files. Delete unused files and try
again.
The USB flash drive you are using
does not have enough free space to
scan the document.
Press .
Delete unused files from your USB
flash drive to make some free space,
and then try again.
No Caller ID There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
(See Online User’s Guide: Caller ID.)
No Ink Cartr idge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly and firmly until it
latches.
(See Online User’s Guide: Replace
the Ink Cartridges.)
Error Message Cause Action