Cabletron Systems 3H02-04 Switch User Manual


 
Chapter 1:
Introduction
Page 1-8 FE Switch Module User Guide
A description of the failure
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
A description of your network environment (layout, cable type, etc.)
Network load and frame size at the time of trouble (if known)
The serial and revision numbers of all Cabletron Systems products in
the network
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
Any previous Return Material Authorization (RMA) numbers