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Workgroup Remote Access Switch 413
P
ROBLEM
D
IAGNOSIS
DHCP: Relay Agent
• The CyberSWITCH does not have Compression ENABLED
In this case, the CyberSWITCH will respond to all attempts by the peer to open CCP with
a TERM-ACK frame. The connection will operate uncompressed. (Note: a device that
supports compression but has it disabled will typically do the exact same thing).
DHCP: RELAY AGENT
RELAY AGENT INITIALIZATION
Problem:
The following messages appear in the report log, after system initialization:
[DHCP-R] Failed to allocated memory for transmit buffer pool
[DHCP-R] Relay Agent initialization failed
Action:
These messages indicate that an error occurred during initialization of the DHCP/BOOTP Relay
Agent. Therefore, the relay agent will not operate correctly. Contact your Distributor or Customer
Support.
ENABLING THE RELAY AGENT
Problem:
The following message appears in the report log (after system initialization, or after the DHCP/
BOOTP Relay Agent has been enabled from MANAGE mode):
[DHCP-R] Failed to open UDP port (67), erc = <error return code>
Action:
This message indicated that an internal error occurred while trying to open a UDP port for use by
the DHCP/BOOTP Relay Agent. Therefore, the relay agent will not operate correctly. Contact your
Distributor or Customer Support.
Problem:
The following message is NOT found in the report log after system initialization:
[DHCP-R] Relay Agent enabled; UDP port (67) opened
Action:
This situation indicates that there was no attempt made to enable the DHCP/BOOTP Relay Agent.
1. Check the DHCP configuration. This can be done by using CFGEDIT, or by using the
dhcp
command from Manage Mode.
2. Make sure that the Relay Agent is enabled.
(I) 15:36:40.54 #80FD: Conn=001 IN -PPP:CCP CFG REQ Id=0xEC Len=9
(I) 15:36:40.54 #9999: -Alg: 0x11 (STAC-LZS) Len: 5
(I) 15:36:40.54 #9999: Hist Count: 01 Chk Mode: 0x03 (SEQ#)
(I) 15:36:40.54 #80FD: Conn=001 OUT-PPP:CCP TERM ACK Id=0xEC Len=4