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Workgroup Remote Access Switch 415
P
ROBLEM
D
IAGNOSIS
DHCP: Proxy Client
ENABLING THE PROXY CLIENT
Problem:
The following message appears in the report log (after system initialization, or after the DHCP/
BOOTP Proxy Client has been enabled from MANAGE mode):
[DHCP-P] Failed to register with the IP Address Pool Manager, erc=<error
code>
Action:
This message indicated that an internal error occurred while the DHCP Proxy Client was trying to
register as a provider of addresses for the IP Address Pool. Therefore, the proxy client will not
operate correctly. Contact your Distributor or Customer Support.
Problem:
The following message is NOT found in the report log after system initialization:
[DHCP-P] Proxy Client enabled
Action:
This situation indicates that there was no attempt made to enable the DHCP/BOOTP Proxy Client.
1. Check the DHCP configuration. This can be done by using CFGEDIT, or by using the
dhcp
command from Manage Mode.
2. Make sure that the Proxy Client is enabled.
3. If desired, enter MANAGE mode, and use the
dhcp change
command to enable the Proxy
Client. (Note: CFGEDIT can also be used to change the Proxy Client configuration; but the
changes will not take effect until the system is restarted.)
4. When Manage Mode is exited, an attempt will be made to enable the Proxy Client.
5. Re-examine the report log for the “Proxy Client Enabled” message.
6. Remember to “commit” the Manage Mode configuration changes to make them permanent.
PROXY CLIENT OPERATION
The DHCP client is not able to obtain its IP address from a DHCP server. Check the report log for
messages. Most likely you will find one of the two following situations:
Problem:
Neither of the following messages are found in the report log:
[DHCP-P] UDP port (67) opened
[DHCP-P] UDP port (68) opened
Action:
1. Check the DHCP-related configuration for WAN and WAN (Direct Host) IP network interfaces
which should have IP addresses obtained from DHCP servers for them. Use CFGEDIT, or use
the
ipnetif
command from Manage Mode. Correct if necessary.