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AXIS 1650 User’s Manual Print Server Management and Configuration
SNTP update interval
SNTP update interval: The interval the print server shall send a request to the Time Server for a
updated time.
Default = 1hours
Time Zone (Only visible in English firmware version)
Specify the time zone for your print server location.
Default = GMT
Daylight Saving (Only visible in English firmware version)
Select Yes if you have Daylight saving.
Default = No
Support
From the Support page you can receive help to resolve any installation or print problems that
might occur. If your problems persist, the Support page allows you to produce a Server Report.
The Server Report includes the settings of the AXIS 1650, information about your connected
printer as well as the current network settings. The Server Report is of great value for support
assistance, so please mail, email or fax it to your support channel together with a detailed
problem description.
Troubleshoot and Upgrade
If you cannot successfully install your print server, please try the trouble shooting instructions
to solve your installation problems. The trouble shooter is started by clicking the Trouble
Shooting steps link. If you still cannot print satisfactorily after performing the trouble shooting
instructions, please produce a Server Report and contact your local supplier.
Server Report
A Server Report is a document containing technical information about your print server and the
connected printer. This report is of great value for support assistance, so please produce a Server
Report and mail, email or fax it to your support channel together with a detailed problem
description. Click the Server Report link to send your Server Report and problem description to
Axis Communications Support team:
You must have an e-mail account and an e-mail program set up on your computer. It is also
important that you include the entire web page in the mail and not just a link to the page.