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When an Error Code is Displayed
Error code H01
Cause The optional imprinter’s ink cartridge is not installed.
Remedy Install the imprinter cartridge.
Error code H02
Cause Endorser (option) connection error
Remedy Connect the endorser properly.
Error code H03
Cause The imprinter ink cartridge is not mounted, or an endorser
connection error has occurred.
Remedy Attach the ink cartridge or endorser properly.
Error code J18
Cause A document was skewed.
Remedy Remove the jammed document from the scanner, and check which
was the last scanned image.
Error code LP
Cause The lamp has reached the end of its service life.
Remedy Contact a Canon service department, and replace the lamp.
Error code U01
Cause The number of document sheets to be scanned exceeds the
set number of sheets in the verify scan.
Remedy Two or more sheets may have been fed simultaneously when the
number of sheets is counted. Press the Stop key to reset the
counter to “0”. Check the number of sheets to see if all document
sheets have been counted, and scan the document again.
Error code U02
Cause The number of scanned document sheets is less than the set
number of sheets in the verify scan.
Remedy Two or more sheets may have been fed simultaneously when the
document is scanned. Press the Stop key to reset the counter to
“0”. Check the number of scanned images with the number of
document sheets to see if all document sheets have been correctly
scanned, and scan the document again.
Error codes P00, P01, P02, P04, P06, P10, P20
Cause Scanner paper jam
Remedy Remove the jammed paper. (See “Paper Jam in the Paper Eject
Section” P. 61)
Error code P30
Cause Endorser paper jam
Remedy Remove the paper jammed from inside the endorser according to
the Endorser Instructions.