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71Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the
machine.
z “Error Message Is Displayed on the LCD” on page 72
z “LCD Cannot Be Seen At All” on page 74
z “An Unintended Language Is Displayed on the LCD” on page 75
z “Cannot Install the MP Drivers” on page 76
z “Cannot Connect to Computer Properly” on page 77
z “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on page 77
z ““Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This Device Can
Perform Faster” Message Is Displayed (Windows XP Only)” on page 77
z “Print Results Not Satisfactory” on page 78
z “Cannot Print to End of Job” on page 78
z “Part of the Page Is Not Printed” on page 78
z “Colors Are Unclear” on page 78
z “Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/
Straight Lines Are Misaligned” on page 79
z “White Streaks” on page 80
z “Printed Paper Curls or Has Ink Blots” on page 80
z “Printed Surface Is Scratched/Paper Is Smudged” on page 80
z “Colors Are Uneven or Streaked” on page 82
z “Printing Problems When Copying” on page 82
z “Printing Does Not Start” on page 82
z “Paper Does Not Feed Properly” on page 84
z “Paper Jams” on page 85
z “Error Message Appears on the Screen” on page 88
z “Writing Error/Output Error/Communication Error” on page 88
z “Error Regarding Automatic Duplex Printing Is Displayed” on page 89
z “Error No.: 300 Is Displayed” on page 89
z “Error No.: 1700 Is Displayed” on page 90
z “Error No.: 1851 Is Displayed” on page 90
z “Error No.: 1856 Is Displayed” on page 90
z “Error No.: 2001 Is Displayed” on page 90
z “Error No.: 2500 Is Displayed” on page 90
z “Cannot Print Properly from a Digital Camera” on page 91
z “Cannot Print Properly from a Photo Index Sheet” on page 92
z “Cannot Scan Films” on page 93
z “Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed Image Is Not Clear)” on
page 93
z “Frames Are Not Detected Correctly” on page 93
Note
If you cannot find appropriate tips for your problem, refer to the on-screen manuals.