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Troubleshooting
49
3
Paper jams occur frequently.
White streaks appear on copies.
Black streaks appear on copies.
Copies are completely black.
The copy paper is curled or wrinkled.
Pieces of paper remain jammed in the main
unit.
The feeding roller is dirty.
The toner in the cartridge is not evenly
distributed.
The fiber lens is dirty.
There is condensation in the main unit.
Problem
Possible Cause
Possible Remedy
Use flat, unwrinkled copy paper.
Remove the pieces of jammed paper.
Clean the feeding roller. (See p.46.)
Evenly distribute the cartridge toner.
(See p.50.)
Clean the fiber lens. (See p. 50.)
Wait two hours for the copier to adjust to
room temperature.
MEMO:
• If the above remedies fail to solve a problem,
contact your Canon authorized service
representative.
What to Do If You Suspect
There is a Malfunction