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Appendix
When things don’t go right...
Troubleshooting
Problem Possible Cause and Recommended Action
Power Supply
Power does not turn
on.
1)The battery of new camera is not charged. Charge the
battery before using the camera.
2)The camera battery may be dead. Charge the battery (page
19). If the battery goes dead soon after being charged, it
means the battery has reached the end of its life and needs
to be replaced. Purchase a separately available CASIO
NP-150 rechargeable lithium ion battery.
The camera
suddenly powers
down.
1)The camera is designed to turn off automatically after no
operation is performed for about five minutes. Turn power
back on.
2)The battery may be dead. Charge the battery (page 19).
3)The camera’s protection function may have activated
because camera temperature is too high. Turn off the
camera and wait until it cools down before trying to use it
again.
Power will not turn
off. Nothing
happens when a
button is pressed.
Remove the battery from the camera and then reload them.
Charging
The back lamp does
not light red and the
battery won’t
charge.
1)Unplug the USB cable from the camera and then plug it back
in again.
2)Remove the battery from the camera and then reload it
(page 20).
Image Recording
Image is not
recorded when the
shutter button is
pressed.
1)If the camera is in the PLAY mode, touch “r” (REC) to
enter the REC mode.
2)If the message “Memory Full” appears, transfer images to
your computer, delete images you no longer need, or use a
different memory card.
Auto Focus does
not focus properly.
1)If the lens is dirty, clean it off.
2)The subject may not be in the center of the focus frame when
you compose the image.
3)You may be moving the camera when shooting. Try shooting
with the “HS Anti Shake” BEST SHOT scene, place the
camera on a tabletop or some other stable surface, or find
some way to fix the camera in place.
4)You may be pressing the shutter button all the way without
waiting for Auto Focus. Half-press the shutter button and
allow enough time for Auto Focus to focus.