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10 Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical
assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have
shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed
documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD
enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco
products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is
found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the
documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct
customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in
the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling
1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation
by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or
elsewhere at 011 408 519-5001.