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3–4 Getting Started
Troubleshooting
Is the Notebook Overheated?
It is normal for the notebook to feel warm to the touch while it is
in use. But if the notebook feels extremely warm, it may be
overheating because a vent is blocked. Overheating can cause the
notebook to become unresponsive. Vents are on the rear panel and
left side of the notebook.
If you suspect that overheating could be causing the problem,
allow the notebook to cool to room temperature. Then:
■ Use the notebook on a hard surface, not on a soft surface. A
rug, pillow, or thick clothing could block the underside vent.
■ Be sure that the rear panel and left side vents are not blocked
by hard surfaces, such as an adjoining optional printer, or by
fabrics such as bedding or thick or loose clothing.
Is the System Unresponsive?
If the system has stopped responding and you are unable to use
normal Windows shut down procedures:
1. Press
ctrl+alt+delete.
2. Select the Turn-Off Computer icon, then select the Turn Off
button.
3. If you are unable to shut down the notebook with
ctrl+alt+delete, press and hold the power button for 4 seconds.
4. If you are unable to turn off the notebook with the power
button, then:
a. Disconnect the notebook from external power.
b. Remove the battery pack.