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3–8 Getting Started
Troubleshooting
To display the operating system version number and
registration number:
❏ In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and
Maintenance > System > General tab.
■ Brand and model of an optional printer.
■ Reports from any tests you have run in Compaq Diagnostics.
For information about using Compaq Diagnostics to report
configuration or diagnostic information, see the Software
Guide, Chapter 4, “Setup Utilities and Diagnostics,” on the
Documentation Library CD.
Taking the Notebook to a Service Provider
In addition to providing the items listed in the preceding section,
“Preparing to Call Technical Support,” be sure to:
■
Delete all passwords
or
■
Disclose all passwords to the service provider.
For information about using passwords, see the Software Guide,
Chapter 2, “Security Management,” on the Documentation
Library CD.