Compaq 319921-001 Laptop User Manual


 
4
Troubleshooting
Troubleshooting Your Notebook
This chapter contains solutions to many types of problems you
might have with your notebook. Try the solutions one at a time,
in the order in which they are presented.
Here are some other sources of information for troubleshooting:
For a more complete list of troubleshooting suggestions, see
the “Troubleshooting” chapter in the
Reference Guide on
the
Documentation Library CD included with your notebook.
Use the Windows troubleshooters. Select Start > Help and
Support.
Select the question mark One-Touch key located at the top
of the keyboard.
See the Microsoft Windows manual shipped with the
notebook.
Refer to the
Worldwide Telephone Numbers booklet to
contact customer service for help and support.
Display Problems
If the Notebook Is On, But the Screen Is Blank
Move the mouse or tap the TouchPad. This will wake the
display if it is in Display-off mode.
If the notebook is cold, allow it to warm up.
Startup Guide 4–1