Compaq 370698-002 Laptop User Manual


 
6–14 Reference Guide
Troubleshooting
If a PC Card Modem Is Not Working
Disable the internal modem:
1. Open the hardware Device Manager. Select Start > Control
Panel > Performance and Maintenance > System.
2. Select Modem to list the current modem devices.
3. Select the internal modem, then select the option to disable
the modem.
Performance Problems
If the Notebook Pauses or Runs Sluggishly
This may be normal Windows behavior. Background
processing can affect response time.
Certain background operations (such as a virus-scanning
program) can affect performance.
Press ctrl+alt+del and use Task Manager to see if an application
is not responding.
Restart the notebook by selecting Start > Turn Off
Computer
> Restart.
Some file browsers respond slowly while processing graphics
or waiting for broken network connections to time out.
If the notebook hard drive frequently runs (as indicated by
the
hard drive light on the front of the notebook) while the
notebook appears to be paused or running slowly, Windows is
likely spending excess time writing to its swap file on the
notebook hard disk. If this occurs frequently, consider
installing additional memory.
Check the amount of available free disk space. Delete
temporary and unneeded files.