Compaq 370698-002 Laptop User Manual


 
Troubleshooting
Reference Guide 6–15
If the Notebook Stops Responding
Press ctrl+alt+del and use Task Manager to end the application
that is not responding.
Press the power button for at least 4 seconds to turn off and
reset the notebook. Unsaved data will be lost. Then press the
power button again to turn the notebook back on.
If nothing happens, insert the tip of a paper clip into the
reset
button on the bottom of the notebook. Then press
the
power button to turn the notebook back on.
To avoid lockup problems, avoid turning the notebook off or
putting it into Standby while graphic-intensive applications
are running.
Power and Battery Pack Problems
If the Notebook Turns Off Immediately After It
Turns On
Battery power is probably extremely low. Plug in the AC adapter
or insert a charged battery pack.
If the Notebook Keeps Beeping
The notebook beeps repeatedly or displays a warning when
battery power is low. Save your work, shut down Windows
immediately, and insert a charged battery pack or plug in the
AC
adapter.
If the Battery Pack Does Not Charge
Make sure the AC adapter is fully plugged into the
power
source and the notebook, and that the light on
the
adapter is on.
If you are using a power strip, remove the AC adapter from
the power strip and plug it directly into a wall outlet.
Make sure the battery pack is fully installed and locked in
place.