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Getting Started 5–11
Help & Support
Hard Drive
Symptom Problem Solution
Computer seems to be
locked up.
Program in use has stopped
responding to commands.
Attempt the normal
Windows “Turn Off
Computer” procedure. If this
fails, press the Power button
for four or more seconds to
turn off the power. To restart
your computer, press the
Power button again.
Hard drive error message is
displayed.
Part of hard drive has failed
or is about to fail.
Press the Help G button on
the keyboard to access the
Compaq Help & Support
Center or refer to your
Limited Warranty for details.
Display (Monitor)
Symptom Problem Solution
✎
If you encounter display problems, refer to the documentation that came with your monitor
and to the common causes and solutions listed in this table.
Screen is blank, and monitor
power light is not lit.
Monitor power cable is not
connected to the monitor or
to the wall outlet.
Reconnect the power plug
on the back of the monitor
and on the wall outlet.
Monitor is not turned on. Press the Power button on
the front of the monitor.
Screen is blank. Monitor connector cable is
not properly connected to
the back of the computer.
Inspect the monitor video
connector for bent pins. If no
pins are bent, reconnect the
monitor connector cable on
the back of the computer.