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2-18 Troubleshooting
Solving Battery and Battery Gauge Problems
Some common causes and solutions for battery problems are listed in the following
table. The "Solving Power Problems" section in this chapter also may be applicable.
Table 2-16
Solving Battery and Battery Gauge Problems
Problem Probable Cause Solution(s)
Computer won't turn on when
battery pack is inserted and
power cord is unplugged.
Battery is discharged. Connect the computer to an external power
source and charge the battery pack.
Replace the battery pack with a fully charged
battery pack.
Check the battery connectors on the system
board to verify they are evenly spaced and
that they are not bent or broken.
Computer is beeping
and battery light is blinking.
Battery charge is low. Immediately save any open file(s). Then do
any one of the following:
■
Connect the computer to an external power
source to charge the battery pack.
■
Initiate Suspend and replace the battery
pack with a fully charged battery pack.
■
Turn the computer off or initiate
Hibernation until you can find another
power source or charge the battery pack.
Computer battery light blinks
to indicate low- battery
condition, but computer does
not beep.
Low - battery beeps were
turned off.
Volume is turned off or turned
down too low.
Run Computer Setup to turn on the low -
battery warning beeps.
Press
Fn
+
F5
to turn the speaker on and then
adjust the volume.
Battery light doesn't light and
battery pack won't fast
charge.
Battery pack is already
charged.
Battery pack was exposed to
temperature extremes.
No action is necessary.
Allow time for the battery pack to return to
room temperature.
Battery pack is at end of its
life.
Replace battery pack.
Computer turned off and
information in memory was
lost when replacing the
battery pack.
The battery pack was not
replaced.
Turn off the computer and restart.
Continued