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Getting Started 7–15
Finding Help & Support
Hard Drive
Symptom Problem Solution
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
Use the Windows Task Manager to close any
programs not responding:
1. Press the Crtl, Alt, and Del keys at the same time.
2. Click the Task Manager button.
3. Select the program that is not responding, and
click End Task.
Or
Attempt the normal Windows “Turn Off Computer”
procedure. If this fails, press the Power button for
4 or more seconds to turn off the power. To restart
your computer, press the Power button again.
Hard drive error message
is displayed.
Part of hard drive has
failed or is about to fail.
Press the Help G button on the keyboard to access the
Help and Support Center, or refer to the Warranty and
Support Guide for details.