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Appendix
Compaq
Warranty
Information
How do I obtain
warranty service?
You may access product
technical support on
Compaq’s website at
www.compaq.com or you
may call Compaq’s
Technical Support Center.
Compaq’s highly trained
technicians will first try to
resolve the problem
through our online
services or by telephone. If
your problems cannot be
resolved using these
methods, Compaq will
ship an exchange printer
to you. Upon receipt of the
exchange printer, remove
the ink cartridges and
cable from the printer you
are returning. You will
need to use these with
your exchange printer.
Cable and ink cartridges
are not shipped with the
exchange printer.
How do I obtain online
support?
Compaq offers free
technical support via its
Internet web site at
www.compaq.com. Select
Support. You may also visit
the Compaq Support
Forum at
forum.compaq.com to
quickly receive answers to
your Compaq Inkjet Printer
questions.
What is not covered by
this limited warranty?
>
Product purchased from
anyone other than
Compaq or a Compaq
authorized reseller
> Product purchased
outside the United
States or Canada
> Software products
except for obligations
specified in the
software program
license agreement
> Routine cleaning, or
normal cosmetic and
mechanical wear
> Damage from misuse,
abuse, or neglect
> Damage from use
outside the product’s
usage parameters
> Damage from use of
parts not manufactured
or sold by Compaq
> Damage from
modification or
incorporation into other
products
> Damage from repair or
replacement of
warranted parts by
other than a Compaq
authorized service
provider
> Damage to or loss of any
programs or data
> Damage resulting from
an act of God
Limited Warranty
Statement for the
United States and
Canada
This One Year Limited
Warranty applies in the
United States and Canada
to Hardware Products
manufactured or
distributed by Compaq
Computer Corporation
(Compaq) under the
Compaq brand name.
A Compaq Hardware
Product is defined as
Compaq Inkjet Printer.
Contact your Compaq
authorized reseller or
Compaq if you have any
questions about this
Limited Warranty.
Compaq’s obligations with
respect to Software
distributed by Compaq
under the Compaq brand
name are set forth in the
applicable end-user license
agreement. Compaq has
no other obligation to
repair or replace software
under this limited
warranty. Non-Compaq
Hardware and Software
Products are provided on
an as is basis. However,
non-Compaq
manufacturers, suppliers,
or publishers may provide
their own warranties.
Terms of the Warranty
Compaq warrants that the
Hardware Product you
have purchased from
Compaq or from a Compaq
Authorized Reseller is free
from defects in materials