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Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR
COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to
service your needs. We are available 24 hours a day, 7 days a week. We have
specialists available to help you with your technical support questions as they arise
via the Web or phone (see Contact Numbers within this document). We want to make
sure that your support needs are met and any issues are resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Total Care, it’s important to have the following information handy. Please
take a moment to write down your product information for future reference.
Model Number: ________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________
System or Product Number: ______________________________________________________