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InterVideo
510-651-0888 — http://www.intervideo.com
Microsoft Network
800-386-5550 — http://support.msn.com
Symantec — Norton AV
http://www.symantec.com/techsupp
Intuit — Quicken Basic
900-555-4688— http://www.intuit.com
Veritas (only CD-RW and DVD+RW/+R models)
http://www.veritas.com
Yahoo!
http://www.yahoo.com
Warranty and License Information
Total Care
Total Care provides fast, friendly, and effective expert
advice for all your Compaq-branded products. If you have a
question or if a problem arises, we offer extensive service
and support options around the clock to better handle your
needs. Go to your PC’s Help and Support Center for the
fastest resolutions. For more information on your support and
services options visit:
http://www.hp.com/go/totalcare
Or
http://www.hp.ca/totalcare (Canada)
When Should I Contact Total Care
Phone Service and Support?
•
The Help and Support Center or other support tools on
your PC do not identify or help solve your problem.
•
You either do not have Internet access or cannot connect
to the Internet to use the Customer Care Web support site
or to chat with qualified online support specialists.
•
There is obvious damage or a mechanical breakdown
with your product, and it does not work.
Support specialists are available 24 hours a day via:
1-(800)-652-6672 (1-800-OK Compaq) to provide
expert assistance.
NOTE: Support options, availability, and hours vary by
product, country/region, and language and are subject to
change.
Out-of-Warranty Support Options
Even after your warranty has ended, HP can still
provide you with service and support options on your
Compaq-branded product:
•
Visa and MasterCard holders in the United States or
callers from Canada, call Total Care at:
1-(800)-652-6672 (1-800-OK Compaq).
•
1-time technical support, $40* USD (Can $34.99*)
per call.
•
1-year unlimited technical support, $75* USD
(Can $64.99*).
*Prices are subject to change without notice and may vary
based on your product.
Fees are charged to your Visa or MasterCard.
Protect Your Investment
Protect your investment with an Extended Service Plan.
Allow Total Care to provide you with total peace of mind
while you get the most out of your investment. Service
coverage begins on product purchase date, and you must
purchase the service within the first year after purchasing the
computer. The hardware service offering is determined
based on the outcome of system self-test programs that you
run during your initial call to Total Care.
For more information please visit:
U.S. only
http://www.hp.com/go/totalcare
or call 1-(866)-234-1377
Canada only
http://www.hp.ca/totalcare
or call: 877-231-4351