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Don’t Forget to
Register!
Click the Registration
icon on your desktop, or go
to: http://register.hp.com
NOTE: You can view your PC product number, model
number, and serial number, by pressing the Ctrl, Alt,
and S keys on the keyboard at the same time.
Registration is quick and easy, and it offers:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
•
The HP Newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at:
http://subscription.support.hp.com
Where to Get Help
HP offers a wide variety of service and support options,
which are available around the clock for Compaq-branded
products that are either in or out of warranty.
Options to use when you need help:
1 Check the setup poster and the user documentation for
help with setting up and using your PC.
2 Use the support tools preinstalled right on your PC.
Help & Support Center for help with
hardware and software questions. Click
Start, and then click Help and Support.
PC Tune-up and Repair for tools to keep
your PC running smoothly. Click Start, All
Programs, PC Help and Tools.
SW Repair Wizard to guide you through
options to resolve software issues. Click Start,
All Programs, PC Help and Tools.
3 Customer Care Web support. For product information,
driver updates, troubleshooting, support alerts, and
important security information, go to:
http://www.hp.com/support
4 Chat online with a qualified support specialist
using HP Real-time Chat. Access this 24 hours a day,
seven days a week through the Help & Support Center
on your PC.
5 If you have not solved the problem, you can contact
Total Care by phone 24 hours a day, seven days a week,
in English, Spanish, and French (Canada only) at:
1-(800)-652-6672 (1-800-OK Compaq)
When you call, please have your product model number,
serial number, and date of purchase available. Telephone
support is free during your limited warranty period.
Where is My PC
Documentation?
Documentation is on your PC. Click the
Documentation icon on your desktop, or click Start,
All Programs, Documentation. Documentation is also
available at:
http://www.hp.com/support, where you can search
for the support page for your model.
Software Support
America Online
U.S.: 888-346-3704
Canada: 888-265-4357
http://www.aol.com
Apple — iTunes
http://www.apple.com
AT&T WorldNet
800-400-1447 — http://www.att.net
CompuServe 2000
800-944-9871 — http://www.compuserve.com
Corel
http://www.corel.com
Detto Technologies
866-338-8663 — http://www.detto.com
EarthLink
Dial-up customer service: 800-890-6356
Dial-up technical support: 800-890-5128
Broadband customer service and technical support
888-829-8466
http://www.earthlink.net