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OSI/FTAM Responder Manual—425199-001
5-3
Troubleshooting
The Compaq problem solver can use SCF commands to display configuration, status,
and statistics information about the responder and APLMGR processes on the Compaq
system. This information can sometimes provide clues to the cause of a problem,
especially if an association is not yet established or if there are problems with system
capacity or performance. In addition the STATUS SU command, which provides
information about an FTAM association once it is established, can be especially useful
in troubleshooting.
The PTrace (print trace) utility allows the Compaq problem solver to look at trace data
generated with the SCF TRACE command. The TRACE command provides a log of
message traffic between the various processes running on the Compaq system; PTrace
displays the contents of these messages, including the types and contents of protocol
data units (PDUs). Problems that can be detected using TRACE and PTrace include
interoperability problems and various application protocol problems.
Additional guidance for the Compaq problem solver is provided in the troubleshooting
section of the OSI/FTAM Configuration and Management Manual.