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26 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192
Hard Drive Solutions
Some causes and solutions for hard drive problems are listed in the following table.
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CAUTION: To prevent loss of information, maintain an up-to-date backup of your
hard drive in case of errors or failures.
Hardware Installation Solutions
The possible cause and some solutions for a hardware installation problem are listed in the
following table.
Hard Drive
Problem Probable Cause Solution(s)
Reading hard drive
takes an unusually
long time after
restarting the
Notebook.
System entered Hibernation
due to low-battery condition
and is now exiting from it.
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Hard drive error
occurs.
Hard drive has bad sectors or
has failed.
Run Checkup (TEST).
Hard drive does not
work.
Hard drive is not seated
properly.
Turn off and unplug the Notebook,
remove the battery pack
, and
remove and then reinstall the
hard drive.
Hardware Installation
Problem Probable Cause Solution(s)
A new device is not
recognized as part of
the system.
Cable(s) of new external
device are loose or power
cables are unplugged.
Ensure that all cables are
proplerly and securely connected.
Power switch of new external
device is not turned on.
Turn off the Notebook, turn on the
external device, then turn on the
Notebook to integrate the device
with the system.
Device is not seated properly. Turn off the Notebook and reinsert
the device.