ConnectPRO PR14KIT Switch User Manual


 
21
Troubleshooting – Cont.
SYMPTOMS CAUSES SOLUTIONS
Cannot switch to
computers located on
a slave.
The cables are not
securely fastened.
There is a another slave
cascaded to the first slave.
The slave has more ports
than the master.
The slave is cascaded
from a port other than 1~8
of the master.
Securely reconnect all
cables.
Do not cascade a 3
rd
level
slave to a 2
nd
level slave.
Only one slave per port
can be cascaded from the
master.
Reconfgure the
installation so that the
master always has an
equal number or more
ports than the slave.
Cascade a slave only
from ports 1~8 of the
master.
Verify that the OSD menu
on the master shows a
triangle mark next to the
port that is cascaded.
The switch
occassionally and
irregularly
experiences various
malfunctions.
Insufficient power being
supplied by the connected
computers will result in
power starvation to the
switch.
Connect a 9V DC 500mA
power adapter
(Part #: AD-0950) to the
switch.