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TROUBLESHOOTING: Resolution to Potential Problems
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TROUBLESHOOTING: Resolution to Potential Problems
This section tries to anticipate potential problems that you may encounter
in the day-to-day use of your Monitor.
If, after trying the suggested solutions, your Monitor’s symptom remains the
same, contact your authorized service center or call Technical Support.
Troubleshooting Problems
Problem Corrective Action
No Picture
LED Green
• Using the On Screen Display (OSD),
adjust the Brightness and Contrast to
maximum or reset them to the
default settings.
LED OFF
•Check the power switch.
•Check if the AC Power Cord is
properly connected to the AC
Adapter.
LED Amber
•Check if the video signal cable is
properly connected at the back of
Monitor.
• Check if the power to computer
system is ON.
The display not clear.
• Adjust the Frequency and Phase
settings using the OSD.
The display is too light/dark.
• Adjust the Brightness and Contrast
settings using the OSD.
The image is not centered.
• Adjust the Horizontal and Vertical
position settings using the OSD.
“Out of Range” message
•Check the maximum resolution and
the frequency on the video port of
your Computer.
The picture is scrambled.
• Check the signal cable connection
between your Computer and
Monitor.